1. Introduction
Welcome to Penknot.in, your trusted destination for high-quality art supplies. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before using the services provided by Penknot.
2. User Obligations
By using this website, you agree to:
- Use the website for lawful purposes only.
- Avoid engaging in activities that disrupt or harm the website’s functionality, security, or content.
- Refrain from unauthorized access, data mining, or misuse of our intellectual property.
3. Purchases and Payment
- All prices on the website are listed in Indian Rupees (INR).
- We accept payment via credit/debit cards, UPI, net banking, and other secure payment methods.
- Prices may change without prior notice. However, the price displayed during the checkout process will be honored.
4. Shipping and Delivery
- Orders are typically processed within 2-3 business days and delivered within 5-7 business days, depending on your location.
- Shipping fees and delivery timelines are clearly outlined during the checkout process.
- We are not responsible for delays or non-deliveries caused by incorrect addresses or external factors beyond our control.
5. Returns and Refunds
- Products can be returned within 7 days of delivery if they meet the eligibility criteria.
- Refunds will be processed within 7-10 business days after the returned item is inspected.
- Shipping fees for returns are non-refundable unless the return is due to our error (e.g., incorrect or damaged product).
6. Intellectual Property
- All content on Penknot.in, including images, text, logos, and designs, is the property of Penknot and protected under copyright laws.
- Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.
7. Privacy and Data Protection
- Your privacy is important to us. Please refer to our Privacy Policy [insert link] for detailed information on how we collect, use, and protect your data.
8. Limitation of Liability
- Penknot.in is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
- While we strive for accuracy, we do not guarantee that all content on the website is error-free or up-to-date.
9. Governing Law
- These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in [your state/city].
10. Changes to Terms
- We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and it is your responsibility to review them periodically.
Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at support@penknot.in.